Remote connections using Google Chrome remote desktop

Setting up remote access

Note: You need to have the Google chrome browser installed before you can proceed with the next steps

Installation on Windows

Download the Chrome Remote Desktop app.
On your computer, open Chrome.
In the address bar at the top, type chrome://apps, and press Enter.
Click Chrome Remote Desktop .
Under "My Computers," click Get started.
Click Enable remote connections.
Enter a PIN and re-type the PIN. Click OK.
Click Yes to install the Chrome Remote Desktop service.
Confirm the Google Account and enter the PIN again to continue.

Installation on Mac

Download the Chrome Remote Desktop app.
On your computer, open Chrome.
In the address bar at the top, type chrome://apps, and press Enter.
Click Chrome Remote Desktop .
Under "My Computers," click Get started.
Click Enable remote connections. Then, follow the onscreen instructions.
Chrome will download a .dmg file. Click Save.
Once the file downloads, open it.
Follow the on-screen prompts to finish installation. Then, return to Chrome.
To turn remote access on for your computer, click OK.
Enter a PIN and re-type the PIN, then click OK.
When a box appears, unlock the panel and confirm your account and PIN again.
The "Remote connections for this computer have been enabled" message will appear. Click OK to dismiss it.

Sharing your computer

On your computer, open Chrome.
In the address bar at the top, type chrome://apps, and press Enter.
Click Chrome Remote Desktop .
Click Get started.
To create an access code, click Share.
Send the code to the Support Engineer you want to let use your computer.
When the other person enters the access code, they’ll see your email address and have full control of your computer.
To end a sharing session, click Stop sharing.
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